Description
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The DROP Salt Sensor System Kit is a smart, all-in-one solution designed to monitor salt levels in your water softener and notify you before you run out. Combining a DROP Hub and Salt Sensor, this kit gives homeowners full visibility and control over their softener through the DROP mobile app.
This kit is ideal for customers who are starting a new DROP smart water system or upgrading a standard softener with smart monitoring capabilities.
Key Features
- Never Run Out of Salt: Automatically alerts you when salt levels are low before it becomes a problem
- Smart Notifications: Receive alerts via app, text, or email when it’s time to refill
- Includes DROP Hub: Central controller connects the sensor to your home network and app
- Accurate Paddle Sensor: Designed for precise salt level detection inside the brine tank
- App-Based Monitoring: View salt status and system alerts in real time
- Expandable System: Add additional DROP devices like leak detectors and protection valves
- Works on Most Softeners: Can be installed on systems beyond DROP/Excalibur units
What’s Included
- 1 × DROP Hub (central controller)
- 1 × DROP Salt Sensor
📌 This kit provides everything needed to start smart salt monitoring from scratch.
Compatibility
The DROP Salt Sensor System Kit is compatible with:
- Most water softeners with 3.5″ or 4″ brine wells
- DROP smart water systems
- Excalibur smart softeners
- Municipal, well, and lake water applications
It is ideal for both:
- New installations
- Upgrading existing (non-smart) water softeners
Specifications
- System Type: Smart salt monitoring kit
- Components: DROP Hub + Salt Sensor
- Connectivity: WiFi via DROP Hub
- Detection Method: Mechanical paddle sensor
- Alert Types: App, text, email notifications
- Installation Location: Brine tank (sensor) + indoor outlet (hub)
- Warranty: Typically 1-year (sensor)
Applications
The DROP Salt Sensor Kit is ideal for:
- Residential water softeners
- Smart home water system setups
- Preventing hard water issues caused by empty salt tanks
- Reducing maintenance guesswork
- Ensuring continuous soft water performance
This system is especially useful for homeowners who want automation, convenience, and peace of mind.
Maintenance
Minimal maintenance is required:
- Ensure sensor is properly positioned in the brine well
- Avoid salt bridging or packing around the sensor paddle
- Keep the DROP Hub connected to WiFi
- Periodically check alerts and system status in the app

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